Refund policy
What is your return/exchange policy?
We offer a full refund on all orders within 7 days of delivery, provided the item is returned in its original condition, unworn, and unused.
Please note that discounted items, accessories, and underwear are final sale and cannot be returned or exchanged.
How do I start an exchange or return?
The fastest way to exchange an item is to place a new order and return the original item for a refund.
Once your returned item arrives at our warehouse and passes inspection, your refund will be processed accordingly.
For assistance with returns or exchanges, please contact our support team at:
support@loombex.com
If your original purchase included a discount or promotional offer, kindly reach out to our customer support team for help with your replacement order.